Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
LT
Laurence T., Penfield, NYCustomer since Mar 2008
“The great office staff is what has kept me there and makes me feel confident to recommend Long Agency to others.”
KH
Livonia, NYCustomer since Apr 2018
“I like how it is easy to get a hold of an agent by phone AND by email. It is comforting knowing how knowledgeable agents are and are looking for the best packages for you. ”
BU
Geneseo, NYCustomer since Oct 2017
“I have found the agency very easy to work with. Response time has been great along with the friendly knowledgeable staff that I have worked with. ”
PC
Patricia C., Churchville, NYCustomer since Jun 2018
BM
Brian M., Aurora, NYCustomer since Jun 2012
“I like the way everyone I speak with is very knowledgeable, helpful, and friendly. That makes me feel as though my doing business with you and your company is important to you and your coworkers as well Erie. Thank you Brian.”
AM
Andrew M., Livonia, NYCustomer since Sep 2007
“Pleasant and open communication, responsive and prompt service. ”
CW
Connor W., Livonia, NYCustomer since Aug 2019
“Great customer service! I received quick responses and had my policy in a week. They were very accommodating and answered any questions I had.”
DC
Geneseo, NYCustomer since May 2013
“You all do things right all the time thank you. ”
KB
Kay B., Mount Morris, NYCustomer since Jan 1998
“Very helpful and great customer service !!!!!!”
Erie Insurance J.D. Power Award for Home Insurance Claims
Erie Insurance is #1 in Customer Satisfaction with the Home Insurance Claims Experience
Disclaimer: For J.D. Power 2023 award information, visit jdpower.com/awards