Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Customers Say: Customers consistently praise Long Agency for exceptional customer service, highlighting their helpful, friendly, and professional staff. They excel at providing tailored personal and business coverage, ensuring clients feel protected and supported. Responsiveness, and long-standing client relationships are frequently praised, fostering trust, reliability, and peace of mind.
- JGAnonymous, Conesus, NYCustomer since Oct 1987
“Long Agency has always given us the appropriate coverage that we need at a fair cost. Our homeowners and auto coverage has been there for us during all significant needs. Thank you for your service.”
- TBAnonymous, Dansville, NYCustomer since Apr 1998
“You are always pleasant and helpful….”
- JLAnonymous, Dansville, NYCustomer since Apr 1998
“You go the extra mile to make sure I get the coverage I’m paying for and give good advice on policy questions.”
- RWConesus, NYCustomer since Jul 1997
“Sue always works hard to provide the best coverage available for our needs at the best pricing possible. Thank you!”
- PCAnonymous, Churchville, NYCustomer since Jun 2018
“Your customer service is stellar. Fair pricing and being treated like my needs matter. I could not ask for a better agent. I highly recommend this agency.”
- EDLivonia, NYCustomer since Jun 2019
“When I bought a house in the area they set me up with coverage that took advantage of my existing policies and discounts with ERIE Insurance”
- THAnonymous, Avon, NYCustomer since Jan 2009
“Allways Super informative on their products, The whole team does a great job, and keeping me informed as too my policies and changes I would like to make! ”
- EVGeneseo, NYCustomer since May 2017
“You work hard to get me the best deal and the best insurance coverage.”
- CRAnonymous, Caledonia, NYCustomer since Jan 2020
“Debbie is professional, friendly and helpful. She and Long Agency helped us save HUNDREDS on our auto and home insurance. Very happy customers ”
- JGAnonymous, Caledonia, NYCustomer since Apr 2006
“Friendly and answered all my questions! Very quick turn around! Great customer service! ”
- MWAnonymous, Geneseo, NYCustomer since Dec 1988
“Long Agency has handled all of my personal and business insurance years for over 20 years. All of the staff are always there and very helpful whenever I need assistance”
- BLAnonymous, Leicester, NYCustomer since Mar 2013
“you are very friendly and helpful.”
- CMAnonymous, Rochester, NYCustomer since Jan 2016
“Great customer service and quick turnaround with answers to any question.”
- CSAnonymous, Groveland, NYCustomer since Mar 2011
“The Long Agency was able to get us better coverage for less money. But more importantly is their customer service and attention to detail. Questions a are answered quickly and problems are resolved with accuracy. Thanks guys!”
- CBAnonymous, Avon, NYCustomer since Apr 2005
“Your company has always answered all my questions regarding my business and personal policies fast and friendly. Thanks Chris”