Skip to the content
Home > Terms & Conditions

Terms & Conditions

By using this website or contacting Long Agency Insurance, you agree to the following Terms and Conditions.

SMS Terms & Conditions

1. SMS Consent Communication

Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you consent to receive SMS messages from Long Agency Insurance, you may receive messages related to:

  • Vehicle requests
  • Customer follow-ups
  • Service updates related to your request

Example message:

“Long Agency Insurance: What is the year, make, and model of the vehicle you requested to add? Reply STOP to opt out.”

3. Message Frequency

Message frequency may vary depending on your request.
Example: Up to 10 messages per week related to your request.

4. Potential Fees

Standard message and data rates may apply depending on your mobile carrier’s pricing plan.

5. Opt-In Method

Customers may opt in to receive SMS messages from Long Agency Insurance by submitting a form on our website and checking the SMS consent box.

6. Opt-Out Method

You may opt out of SMS communications at any time by:

  • Replying STOP to any SMS message
  • Contacting the business directly through the website

7. Help

For assistance, reply HELP to any message or visit:

longagency.com

8. Standard Messaging Disclosures

  • Message and data rates may apply
  • Reply STOP to opt out
  • Reply HELP for assistance
  • Message frequency may vary

Insurance products are offered through the following insurers: Erie Insurance (Erie, PA); New York Central Mutual (Edmeston, NY); Utica National Insurance Group (New Hartford, NY); CNA Surety (Sioux Falls, SD); Dryden Mutual Insurance Company (Dryden, NY); Erie And Niagara Insurance (Williamsville, NY); Finger Lakes Fire & Casualty (Trumansburg, NY); Foremost Insurance (Carol Stream, IL); Hagerty Insurance (Traverse City, MI); The Hanover Insurance Group, Inc. (Worcester, MA); K&K Insurance Group (Fort Wayne, IN); Liberty Mutual Insurance (Boston, MA); Merchants Insurance Group (Buffalo, NY); Midrox Insurance (Roxbury, NY); Midstate Mutual Insurance (Auburn, NY); NY State Insurance Fund (Albany, NY); Philadelphia Indemnity Insurance Company (Bala Cynwyd, PA); Preferred Mutual Insurance (New Berlin, NY); The Progressive Corporation (Mayfield Village, OH); ShelterPoint (Great Neck, NY); The Hartford Insurance Group, Inc. (Hartford, CT); The Travelers Indemnity Company (Hartford, CT); and other unaffiliated insurers.

Insurance services are provided by an independent insurance agency. Long Agency Insurance and its producers are licensed in the states where services are offered. License numbers are available upon request. Availability, eligibility, and coverages may vary by state. Not all products are available in all states.