Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DPittsford, NYCustomer since May 2020
“Thank you Long Agency and Sue for helping us get the best insurance for the best price!
Thorough and thoughtful! Thank you! ” - AHAnonymous, Sackets Harbor, NYCustomer since Sep 2014
“My agent, Rick Wilkins, is always there for me. He returns my calls in a timely fashion. I feel safe and protected with the Long agency. Thank you”
- CWAnonymous, Aurora, NYCustomer since Apr 2019
“Customer service is first class! Prompt and helpful.”
- RLAnonymous, Palo Alto, CACustomer since Aug 2007
“Long Agency has provided exceptional service for a rental property and a family summer cottage for ten years.
Rugg Family Properties” - JFAnonymous, Whitesboro, NYCustomer since Dec 2014
“You guys are great there at the Long Agency! Rick is always quick to get back to me with any questions I have and very knowledgeable on different products and services. ”
- GHGeneseo, NYCustomer since Dec 2016
“Very efficiently run office! Staff is knowledgeable and courteous!”
- PSAnonymous, Livonia, NYCustomer since Dec 2014
“Friendly service, quick response to inquiries. Courteous, professional staff”
- CDAnonymous, Livonia, NYCustomer since Jul 1988
“You folks are kind, professional and you call people back!!! Have been a customer for years and plan to be a customer for many years to come!”
- CSAnonymous, Mount Morris, NYCustomer since Jun 2016
“You continuously keep me up to date with new coverage available to me. And happily answer all my questions professionally and courteously. Thank you for all the years of coverage for me and my family. ”
- SCMt. Morris, NYCustomer since Feb 1988
“The Long Agency has set the standard with the Ssrvices they provide both on a Business Level & Privately. They always treat me with sincere personal attention & respect. They are reliable and the staff emulates this modicum of excellence.”
- JGAvon, NYCustomer since Mar 2017
“Local Agent
Great Support
” - GPAnonymous, Mount Morris, NYCustomer since May 1988
“Great company with exceptional service.”
- CSPittsford, NYCustomer since Mar 2019
“We were glad to see that the yearly cost has not increased since last year.”
- CSAnonymous, Groveland, NYCustomer since Mar 2011
“Attention to detail. Fast customer service. And calmly explaining complex issues In a language I can understand. You’ve always been very helpful .”
- GPAnonymous, Mount Morris, NYCustomer since May 1988
“I have been a customer of the Long Agency for over 30 years. In that time, I have had both homeowners and car insurance with them and have had various claims. I must say that the staff has always been as good as it gets. They are professional, extremely efficient, and very prompt in dealing with my insurance issues and questions. I would highly recommend the Long Agency for all insurance needs.”