Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Customers Say: Customers consistently praise Long Agency for exceptional customer service, highlighting their helpful, friendly, and professional staff. They excel at providing tailored personal and business coverage, ensuring clients feel protected and supported. Responsiveness, and long-standing client relationships are frequently praised, fostering trust, reliability, and peace of mind.
Excellent customer service! I love this insurance agencyPatricia C., Mount Morris, New York- CDIt's nice to be able to trust that the staff at Long Agency will always be...Charles D., Mount Morris, New York
“It’s nice to be able to trust that the staff at Long Agency will always be there when needed. They go above and beyond to provide the best customer service possible and I truly enjoy doing business with them. I recommend the Long Agency without reservation.”
- TSYou answered all of my questions and got me the coverage I needed...Caledonia, NYCustomer since May 2019
“You answered all of my questions and got me the coverage I needed in a timely manner. Thank you ”
- BDLong Agency is attentive to our needs and responds quickly to questions...Anonymous, Geneseo, NYCustomer since Mar 1993
“Long Agency is attentive to our needs and responds quickly to questions about our insurance coverage.”
- CDHave always enjoyed working with Long Agency...Anonymous, Livonia, NYCustomer since Jul 1988
“Have always enjoyed working with Long Agency as they have a family atmosphere with kind people!”
- CWFive stars!Connor W., Mount Morris, New York
- DJVery knowledgeable, friendly and courteous people...Dennis J., Mount Morris, New York
“I’ve been with Long for about 20 years and have never had a problem with them. Very knowledgeable, friendly and courteous people who really have your welfare in mind. I have referred them to many family and friends.”
Fast and friendly service...Gail B., Mount Morris, New York“Fast and friendly service from Long Agency with my claim today. Thank you!”
They recently saved me more than 600$ on my insurance.Jakob K., Mount Morris, New York“Long Agency has helped me out tremendously. They recently saved me more than 600$ on my insurance. Not just that, they had gotten me better coverage! The service was quick and courteous. I would recommend them to anyone who is looking for a hard working staff to get you the best coverage possible.”
- DWA great team!David W., Mount Morris, New York
“I’ve been with them a very long time. They are always very helpful when we ask questions.
Always timely with service. A great team!” - TATatiana A., Mount Morris, New York
“I’m super grateful that Long Agency was recommended to us. I love the quick and efficient communication and the education as we learn everything for the first time. Everyone we’ve met is super personable, and we’ve really enjoyed working with everyone.”
Michael K., Mount Morris, New York“very good company to work with.,……….I would reccomend them !”
- DGAnonymous, Webster, NYCustomer since Jan 2013
“Always love the hometown feel of dealing with the Long Agency. It is far superior to the corporate feel of most places that make you feel like just another number. ”
- MTCanandaigua, NYCustomer since Nov 2024
“Our dealings with the office personnel have been very positive. All staff personnel have been very helpful, courteous and polite. Keep up your best customer service, which is extremely appreciated. Thank you!”
Ryder C., Mount Morris, New York“Connor Wilkins with Long Agency is my trusted partner for any insurance related questions. He is knowledgeable, he pays great attention to detail and whether it’s insurance for me personally or businesses that I work with he is always ready to go the extra mile to make sure the proper insurance is in place. Highly recommended.”